Legal Notice.

Last updated: 1st August 2026

1. Website operator

This website is operated by:

ATELIER CONCIERGE LTD
Trading as Atelier Concierge

Registered in England and Wales
Company registration number: 17350356
Registered office: 1 Weech Road, London, England, NW6 1DL

Email: sarrah@atelierconcierge.co.uk
Website: atelierconcierge.co.uk

2. About Atelier Concierge

Atelier Concierge provides personalised concierge and lifestyle-management services, including assistance with travel, dining, events, reservations, exclusive experiences and bespoke client requests.

The information presented on this website is intended to provide a general introduction to Atelier Concierge and the services we may offer.

The availability, scope and price of any service will be confirmed separately in writing and may be subject to availability, third-party supplier terms and an agreement between Atelier Concierge and the client.

3. No contractual offer

Nothing on this website constitutes a binding offer, quotation or guarantee that a particular service, reservation, experience or arrangement will be available.

Submitting an enquiry does not create a contract between you and Atelier Concierge.

A contract will only arise when the relevant services, fees and terms have been confirmed and accepted in writing by both parties.

4. Third-party services and suppliers

Atelier Concierge may introduce, recommend or make arrangements with independent third-party suppliers, including hotels, airlines, restaurants, venues, transport providers, event suppliers and experience providers.

Unless expressly stated otherwise in writing, these suppliers operate independently from Atelier Concierge and may provide their services subject to their own terms, conditions, cancellation policies and privacy notices.

The inclusion or recommendation of a third-party supplier does not constitute a guarantee of that supplier’s ongoing availability, performance or suitability for every client.

5. Accuracy of website information

We take reasonable care to ensure that information published on this website is accurate and up to date.

However, services, availability, pricing, destinations, suppliers and other information may change without notice. We do not guarantee that all website content will always be complete, current or free from error.

You should contact Atelier Concierge directly to confirm any information that is important to your enquiry or intended booking.

6. Intellectual property

Unless otherwise stated, all content on this website—including the Atelier Concierge name, logo, branding, written copy, graphics, layouts and original visual materials—is owned by or licensed to ATELIER CONCIERGE LTD.

The content is protected by applicable copyright, trade mark and intellectual-property laws.

You may view the website for personal and non-commercial use. You must not reproduce, copy, distribute, modify, publish, commercially exploit or create derivative works from any part of the website without our prior written permission.

Third-party names, trade marks, photographs and materials remain the property of their respective owners.

7. Website use

You must not use this website:

  • for any unlawful or fraudulent purpose;

  • in a way that could damage, disable or interfere with the website;to introduce viruses, malicious code or other harmful material;

  • to attempt to obtain unauthorised access to the website or its systems;

  • to copy or extract content for commercial use without permission;

  • to impersonate another person or submit false or misleading information.

We reserve the right to restrict access to the website where we reasonably believe it is being misused.

8. Website availability

We aim to keep the website accessible and operating securely, but we cannot guarantee uninterrupted availability.

The website may occasionally be unavailable due to maintenance, technical difficulties, security updates or circumstances outside our reasonable control.

We may update, suspend or withdraw any part of the website without prior notice.

9. External links

This website may contain links to websites, platforms or services operated by third parties.

These links are provided for convenience and information only. Atelier Concierge does not control external websites and is not responsible for their availability, content, security, accuracy or privacy practices.

The presence of a link does not necessarily imply endorsement or approval.

You should review the terms and privacy notices of any third-party website you visit.

10. Limitation of liability

To the fullest extent permitted by law, Atelier Concierge will not be liable for loss or damage arising solely from:

  • reliance on general information published on this website;

  • temporary website unavailability;

  • malicious software or security issues outside our reasonable control;

  • the content or operation of third-party websites;

  • decisions made before a formal service agreement has been entered into.

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

Any liability relating to paid concierge services will be governed by the separate terms agreed with the client.

11. Privacy and cookies

Our collection and use of personal information is explained in our Privacy Policy.

Information about cookies and similar technologies is available in our Cookie Policy and cookie-preference settings.

By submitting an enquiry through the website, you acknowledge that we will use the information provided to review and respond to your request.

12. Governing law

This Legal Notice and your use of this website are governed by the laws of England and Wales.

Subject to any mandatory consumer rights that may apply, the courts of England and Wales will have jurisdiction over disputes relating to this website.

13. Changes to this Legal Notice

We may update this Legal Notice to reflect changes to our business, website, services or legal obligations.The latest version will be published on this page with an updated revision date.

14. Contact

For questions concerning this website or Legal Notice, please contact:

Atelier Concierge
Email: sarrah@atelierconcierge.co.uk
Website: atelierconcierge.co.uk
Registered office: 1 Weech Road, London, England, NW6 1DL